In case you’re located in such an area and your calls won’t go through, we offer indoor solutions like Network Extender and Wi-Fi Calling to help fill in those coverage holes and allow you to utilize your service when you need it. Coverage can be unreliable if you’re indoors, in a basement, or in areas with dense foliage or lots of hills that can obstruct cellular signal. These "variable coverage areas" could occur due to distance from our cell towers, heavy network traffic during the time you’re trying to use your phone at the problem location, or even as a result of federal, state, or municipal regulations. Even though Verizon’s reliable nationwide network covers over 98% of Americans, sometimes there are places where our coverage has gaps, and this can cause your calls to drop or outright fail while you’re at a specific location.
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